Importance of Certifications When Choosing An Auto Technician

By Rand Stuck

This question apparently occurs to a lot of people who believe its a waste of money to consult a certified technician when it comes to their vehicles. Why not simply call in the neighborhood quack, who has always proved useful with a set of tools, instead? Well, there are various arguments against, but the strongest come in the form of the test lineup and mission statements of ASE (The Institute for Automotive Service Excellence) and I-CAR (Inter-Industry Conference on Auto Collision Repair). These are the two most reputable organizations that certify auto service technicians after conducting tests. Go through the brief backgrounds of each organization, their respective mission statements, and finally their test line-ups.

ASE (The Institute for Automotive Service Excellence)

Even 30-odd years ago, there was no way to tell whether an auto technician was competent. That is, there was no professional standard that auto technicians could adhere to. To fill in this vacuum, the autonomous, non-profit body known as National Institute for Automotive Service Excellence (ASE) was set up in 1972. As of today, nearly 420,000 professionals can boast that they possess current ASE certifications. They work in all areas of the automotive service industry such as vehicle dealerships, single garages, fleets, and service stations.

How does a technician obtain an ASE certification? Well, applicants must register for and clear one or more of the ASEs 40-plus exams. The tests are segregated into specialty areas such as automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians, engine machinists, alternate fuels technicians, parts specialists, and collision damage estimators. When an applicant passes at least one exam and can provide proof of two years of relevant work experience, he can obtain an ASE certificate. However, this is not a one-time affair, because an ASE certified technician has to renew his ASE credentials every five years, which means he needs to prove that he is constantly eligible and has to be retested. These tests are conducted by ACT, which runs various academic and occupational testing programs. The ASE certification tests are conducted twice a year at over 800 locations in the USA. The exams focus largely on knowledge of relevant job-related skills and are not easy to pass. In fact, approximately one in three applicants fails.

Needless to say, a consumer stands to gain much from ASE certification. For one, it can become a measure of the knowledge and skills of a technician; second, it tells you a lot about a repair facilitys quality if it displays the ASE Blue Seal of Excellence logo on its signs and advertisements.

ASEs mission: To raise the quality of automotive repair and service through the testing and certification of repair and service professionals in the automotive industry.

In order to understand the process of ASE certification and testing, have a look at the tests as outlined on the organizations website (www.ase.com):

Auto/Light Truck: A1 Engine Repair; A2 Automatic Transmission/Transaxle; A3 Manual Drive Train and Axles; A4 Suspension and Steering; A5 Brakes; A6 Electrical/Electronics Systems; A7 Heating and Air Conditioning; A8 Engine Performance

Alternate Fuels: F1 Light Vehicles-Compressed Natural Gas

Medium Heavy Duty Truck: T1 Gasoline Engines; T2 Diesel Engines; T3 Drive Train; T4 Brakes; T5 Suspension and Steering; T6 Electrical/Electronic Systems; T7 Heating, Ventilation, & A/C; T8 Preventive Maintenance Inspection

Parts Specialist: P1 Med/Hvy Truck Dealership Parts Specialist; P2 Automobile Parts Specialist; P3B Med/Hvy Truck Aftermarket Parts Specialist (Brakes); P3S Med/Hvy Truck Aftermarket Parts Specialist (Suspension and Steering); P4 General Motors Parts Consultant

Advanced Series: L1 Automobile Adv'd Engine Performance Specialist; L2 Truck Adv'd Elec. Diesel Engine Diagnosis

Collision Repair and Refinishing: B2 Painting and Refinishing; B3 Non-Structural Analysis and Damage Repair; B4 Structural Analysis and Damage Repair; B5 Mechanical and Electrical Components; B6 Damage Analysis and Estimating

School Bus: S1 Body Systems and Special Equipment; S2 Diesel Engines; S3 Drive Train; S4 Brakes; S5 Suspension and Steering; S6 Electrical/Electronic Systems; S7 Air Conditioning Systems and Controls

Engine Machinist: M1 Cylinder Head Specialist (Gas or Diesel); M2 Cylinder Block Specialist (Gas or Diesel); M3 Assembly Specialist (Gas or Diesel)

Truck Equipment: E1 Installation and Repair Specialist; E2 Electrical/Electronic Systems; E3 Auxiliary Power Systems

Specialty Test: X1 Exhaust Systems

Now lets take a look at I-CAR

Established in 1979, the Inter-Industry Conference on Auto Collision Repair or I-CAR is an international, non-profit training organization committed to improving the quality, safety, and effectiveness of vehicle collision repair.

To that end, I-CAR promotes the concept of Outward Vision, which is a concept that aims to define the Ideal State of the collision industry as far as technical training is concerned. In this regard, I-CARs definition of the industrys Ideal State is:

That every person in the collision industry has the necessary technical knowledge and skills relevant to their position to ensure a complete and safe repair. I-CAR continues to develop and deliver technical training programs to professionals in all areas of the collision industry. Furthermore, I-CAR provides a communication forum for anyone interested in proper collision repair. Finally, that I-CAR's primary funding is derived from student tuition and services, insuring that I-CAR can remain unbiased in developing courses and services on an industry-wide basis.

The I-CAR Mission Statement:

To research, develop, and deliver quality technical educational programs related to collision repair; to raise the level of available knowledge and recognize professional achievement; thereby improving communication throughout the Collision Repair, Insurance, and related Industries for the ultimate benefit of the consumer.

These are some of the training courses offered through I-CAR for collision repair technicians:

Identification and Repair Decisions; Adhesive Repair; Welding Repair; Repair of Padded Dashes; Refinishing of Plastics; Analyzing Damage; Creating a Damage Report Manually; Creating a Computerized Damage Report; Safety & Environmental Practices

Understanding Automotive Finishes; Preparing the Surface for Refinishing; Preparing the Equipment, Paint Area & Refinish Materials; Tinting; Applying the Finish; Blending;

Solving Paint Application Problems; Finish Defects, Causes & Cures; Detailing; MIG (GMAW) Welding Cutting & Heating Processes Advanced Welding Methods; Damage Analysis; Straightening Structural Parts; Full & Partial Panel Replacement; Stationary Glass Replacement; Restoring Corrosion Protection; Preparation Panel Replacement and Alignment; Working with Trim and Hardware; Metal Straightening; Using Body Fillers; Door Skin & Intrusion Beam Replacement; Quarter Panel Placement; Moveable Glass and Hardware.

You ought to be convinced by now, surely? If all that has been said here does not convince you that you need a skilled technician to work on your car, nothing will. As in every profession, there is a need for qualified, trained experts in the auto repair industry as well. And when you go to an ASE certified technician, you can be sure you are dealing with an individual who has kept himself updated on the latest happenings in the industry. Therefore, dont scrounge when it comes to taking care of your vehicle. Settle only for the best, and those few dollars more wont seem like a lot. - 21393

About the Author:

Rand Stuck is a master mechanic with over 13 years experience working on BMWs and currently manages the BMW parts department for an online parts retailer. You can find additional Repair and Maintenance information at AutoWerks Parts & Accessories